About AquaStep Sanford Pool Care

Your trusted local pool care experts serving Sanford and Central Florida since 2024.

AquaStep Sanford Pool Care company logo

Our Story

AquaStep Sanford Pool Care was founded in 2024 with a simple mission: to make pool ownership easy and enjoyable for homeowners throughout Central Florida. We saw too many families struggling with cloudy water, equipment problems, and the endless weekly chore of pool maintenance. We knew there had to be a better way.

Our founder brings over a decade of experience in pool service and water chemistry. After working for large corporate pool companies, he recognized that customers wanted something different: personal attention, consistent quality, and technicians who actually care about doing the job right. That's why we built AquaStep differently from the ground up.

Today, we serve hundreds of satisfied customers across Sanford, Lake Mary, Longwood, and surrounding communities. Every pool we maintain gets the same thorough, professional service regardless of size or complexity. We're proud of the reputation we've built one clean pool at a time.

Our Approach to Pool Care

We believe pool maintenance should be predictable, professional, and hassle-free. That's why we focus on three core principles in everything we do: consistency, communication, and quality. Our technicians follow detailed checklists on every visit to ensure nothing gets missed. We document our work and report any concerns so you're always informed about your pool's condition.

Unlike some companies that rush through service calls to fit more appointments into a day, we take the time to do things properly. We test water chemistry multiple times, thoroughly brush and vacuum every area, and inspect equipment carefully. This attention to detail is why our customers see better results and have fewer problems than they did with previous pool companies.

We also believe in education. If you want to understand what we're doing and why, we're happy to explain the chemistry, equipment operation, and maintenance requirements. Many of our customers appreciate learning about their pools even though they don't want to do the work themselves. Knowledge helps you make informed decisions about equipment repairs, upgrades, and service options.

Certifications and Recognition

All our technicians are certified pool operators through the National Swimming Pool Foundation. This certification ensures they understand water chemistry, equipment operation, safety protocols, and industry best practices. We maintain active liability insurance and workers compensation coverage to protect both our team and your property.

We're proud members of the Florida Swimming Pool Association and stay current with all state and local regulations regarding pool maintenance and chemical handling. Our commitment to professional standards sets us apart from unlicensed operators who may offer lower prices but lack proper training and insurance.

In our first year of operation, we've earned recognition as a top-rated pool service provider on Google and other review platforms. Our customers consistently praise our reliability, quality of work, and responsive customer service. These reviews reflect our dedication to doing things the right way every single time.

What Makes Us Different

We're a locally owned and operated business, not a franchise or national chain. When you call us, you talk to people who actually work on pools every day. We know the neighborhoods we serve, understand the unique challenges of Florida pool ownership, and build lasting relationships with our customers.

Our weekly pool cleaning service includes more comprehensive maintenance than most competitors. We don't just skim and go. We perform thorough brushing, detailed equipment inspections, and careful water testing on every visit. This proactive approach catches small issues before they become expensive repairs.

We also offer specialized services like green pool recovery, filter cleanings, and equipment repairs without making you wait weeks for an appointment. Many of our competitors farm out repair work to subcontractors, but we handle everything in-house with our own trained technicians.

Our Commitment to You

We're committed to earning your trust every week. That means showing up on schedule, doing thorough work, treating your property with respect, and standing behind our service with a satisfaction guarantee. If you're not happy with our work, we'll come back and make it right at no additional charge.

We invest in ongoing training and professional-grade equipment so we can deliver the best possible results. Our service vehicles carry backup equipment, a full range of chemicals, and testing supplies so we can handle any situation without having to make return trips. Your time is valuable, and we respect that.

Most importantly, we care about what we do. Pool maintenance isn't glamorous work, but it makes a real difference in people's lives. A clean, well-maintained pool brings families together and creates memories. We're proud to play a part in that by keeping your pool safe, beautiful, and ready to enjoy.

Ready to Experience the AquaStep Difference?

Join hundreds of satisfied homeowners who trust us with their pool care. Call us today for a free estimate and see why we're Sanford's top-rated pool service company.

Call (407) 798-8661